Terms of Service

1. Acceptance of Terms

By accessing and using the Lab Coat Academy website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on the Lab Coat Academy website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modifying or copying the materials
• Using the materials for any commercial purpose or for any public display
• Attempting to decompile or reverse engineer any software contained on the website
• Removing any copyright or other proprietary notations from the materials
• Transferring the materials to another person or "mirroring" the materials on any other server

3. Disclaimer

The materials on the Lab Coat Academy website are provided "as is". The Lab Coat Academy makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall the Lab Coat Academy or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Lab Coat Academy website.

5. Accuracy of Materials

The materials appearing on the Lab Coat Academy website could include technical, typographical, or photographic errors. The Lab Coat Academy does not warrant that any of the materials on the website are accurate, complete, or current. The Lab Coat Academy may make changes to the materials contained on its website at any time without notice.

6. Links

The Lab Coat Academy has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the Lab Coat Academy of the site. Use of any such linked website is at the user's own risk.

7. Modifications

The Lab Coat Academy may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts and venues located in Victoria.

9. User Conduct

You agree not to use the website for any purpose that is unlawful or prohibited by these terms. You specifically agree not to:

• Harass or cause distress or inconvenience to any person
• Transmit obscene or offensive content or disrupt the normal flow of dialogue
• Attempt to gain unauthorized access to our systems
• Engage in any fraudulent activity or misrepresent yourself
• Violate any applicable laws or regulations

10. Consumer Rights (EU Digital Services Act Compliance)

For users in the European Union, your consumer rights under the Digital Services Act are protected:

• Transparency: We clearly inform you about our practices, data collection, and use of algorithms
• Fair Dealing: We do not engage in unfair commercial practices or manipulative design
• No Malware: Our website does not contain malware, credit card skimmers, or unauthorized code injection
• User Data Protection: Your personal data is processed lawfully with your consent or legitimate interests
• Complaint Resolution: You can contact us with complaints and disputes through the contact information below
• Right to Appeal: If you are not satisfied with our response, you may escalate to relevant authorities

11. Payment Terms

All orders are processed through Stripe, a secure payment processor. By placing an order, you authorize Lab Coat Academy to charge your selected payment method. All prices are in AUD unless otherwise stated. We reserve the right to refuse or cancel any order at our discretion.

12. Return and Refund Policy

For details on returns, refunds, and exchanges, please refer to our separate Returns and Exchanges policy. In general, we offer 7-day returns on unused items in original condition.

13. Contact Information

If you have questions about these Terms of Service, please contact us at: